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Todd Dekker in service is just fantastic to deal with. Prompt communication, professional, and down to earth. Taking my car in for service is actually enjoyable. -David Iancu
This dealership was very helpful during my visit and they did everything I asked for my vehicle. I will recommend their dealership to anyone very respectful place. Will definitely be taking my car back.
Was so happy to work with guys. Spencer did amazing job. We really happy with him. Chris Palmisano financial manager did great job. Great guys
This dealership provides the best service one could imagine or wish for. Not only prompt but also meticulous and courteous. I have used their services for years now and have never been disappointed.
Fabulous service all work done promptly Nice new loaner. Best Dealership, took care of what a Florida dealer could not. Always pleasant group. Won’t go anywhere else.
A great group of people that work hard to make sure you are happy with the service they provide on your car! They go above and beyond, very responsive!
As it is my wife's car; she is the one that actually brings the vehicle in for service. She always feels comfortable in doing so... She feels well informed about the work being done. However, we didn't get the multi-point inspection form or the or the maintenance service sheet for the B-4 service this time. "O" did a really good job also the wash... thanks..
First time buying a luxury car. I was impressed by everything from the first email inquiry to the purchase of my car. I will definitely recommend to all my friends
Todd was outstanding.... demonstrated remarkable customer service. and assisted To resolve my appointment issue. I would strongly recommend this car dealership to my family and friends.
Todd at Umansky did a great job and went above and beyond my repair request to find all issues and fix them. Extremely satisfied and happy to have the vehicle back.
Service is always awesome and I still say Steve Putterman is THE best service tech I’ve ever met!! The car cleanliness inside and out was NOT what I was expecting.
Great customer service, friendly staff that will assure that all maintenance needed will be taken care of, you will always get what you have paid for.... thank you
Drove 100 miles from Chicago to purchase the Mercedes Benx GLS 450, got a good deal. Jim was very good following before and after sales with me. Hunter was the guy with full knowledge of the Car and its options and Anthony Foster was the finance guy, he was very good talking to me and knowing more about me and my religion. Very impressed to talk to Anthony. Will recommend this dealer *****, Mohammed Shareef, Chicago, IL
I have been a customer of Mercedes Benz for a long time. Steve Putterman is quite an asset to your service department. Thanks Steve for your professionalism.
Technicians made sure my vehicle was repaired properly. They provided accurate information for insurance to pay for the proper repairs. They went above and beyond paying attention to every detail.
Steve Putterman was our service advisor and we were very pleased with his professional service. We look forward to contacting him next year for our yearly service.
Todd is always great. I just wasn’t happy I had to wait 45 minutes to get my car because somehow my keys were misplaced which made me an hour late for a meeting. I also asked to have the inside cleaned and I am sure Todd relayed this to the team that cleans the cars but this is the second time the inside was not cleaned after service.
Gtreat job! Todd is very nice and is thoughtful and I trust this dealership and they had a car for me, which is nice! Nice rental too.
Steve Putterman has been my service advisor for the past 10 years and he always treats me as if I am a valued customer that has just purchased a new car. My cars vary in years, a 1997 S320, a 2002 SL500 and a 2014 ML350, yet they all look and perform as if they are newer model cars due to meticulous car by the service department and by me. There’s a Mercedes dealership closer to my home, but I have been spoiled by and accustomed to the superior provided by Steve Putterman and Todd Dekker.
I drive 22 miles to this dealership for service even though there are two dealerships that are closer. I’ve had excellent experience dealing with them.
Todd is great in his profession! I am very happy with his service. I will recommend his service to my friends and family in the future
Superior service from Todd with great attention to detail. Outstanding work from the team, very efficient with communication and so easy to pay online prior to picking up my car.
I had a great experience working with Jameel Rashada! He was very knowledgeable and extremely nice. Initially I was disappointed because I had filled out a credit application on the website and left messages but didn’t hear back from the finance department. However, my in person experience made up for my initial disappointment. I would definitely recommend this dealership and Jameel Rashada to anyone that I know that is looking to buy a luxury car.
We worked with Isaiah on the purchase of our vehicle. We had a complicated situation and needed Umansky to hold on to the truck for us for a few weeks. I had been researching a particular make/model for quite awhile and this was the one. Isaiah made the process smooth, kept us up to date through every step without any initiation by us. We never felt pressured and he was always patient. Isaiah’s an all around good guy and made the whole car-buying process as stress-free as I’ve ever experienced. We will, without a doubt, be checking ...
Had an outstanding experience with my car care. Professional/expedient service. Ted Dekker, my service rep, was outstanding. I will always come back for any of my auto needs
Great service and a great service manager Todd. Demonstrate the reason for replacing of parts My car needed some party replaced and Todd did a good job in explaining the reason for the service
I have used this service department for many years. It is a pleasure to do business there. They communicate well, so there are never any surprises. And they always fix it right the first time. They deliver as promised for a fair price. Way better than other dealerships I have used. Highly recommended.
After test driving several vehicles and searching the internet over several weeks, I found a vehicle that greatly interested me at Umansky Motors in Glendale. Upon calling the dealership, I was connected to Isaiah Rodriguez. I told him the vehicles that I was interested in and we made an appointment whereby he would ready the vehicles for test driving. When I came to the appointment, Isaiah had the vehicles cleaned, warmed up and ready. I was happy with the first vehicle and we proceeded with the paperwork. My biggest disappointment was with the vehicle itself, a VW Atlas. The day ...
I purchased my E550 used from Umansky. I had to get some repairs done elsewhere. A big mistake. Everybody excellent at Umansky but especially Todd in service.
Isaiah didn’t just sell me a car, he sold me an unforgettable experience. He was patient, always available to assist, and extremely knowledgeable about vehicles and the Mercedes Benz GLA 250 that I chose. Isaiah definitely has an eye for detail and made me feel extremely comfortable and confident in purchasing a vehicle. Not to mention, he was super personable. Tim really helped me out with trading in my previous vehicle. Chris (Finance) was extremely thoughtful and explained everything to me with dignity and pride. Not to mention, I was greeted with smiles and positivity from all of the other ...
I just want to say, "Thank you" to UMANSKY as a whole and a very special Thank you to my salesperson, Mr..Isaiah Rodriguez. I truly appreciate the kindness, professionalism, & knowledge he exemplified during the entire process of my car buying experience. As I spoke with him about what I wanted and needed in a vehicle, and what my budget would allow, I actually felt heard by him. I really felt like he cared about me and didn't just see me as a "sale". He definitely took the feeling of intimidation and being overwhelmed ...
We had the best costumer service experience with Todd Dekker and looking forward to coming back for future service. I would highly recommend Mercedes Benz of Milwaukee North.
My husband and I came in looking to test drive a Porche Cayenne. Isaiah Rodriquez was one of the first people we made contact with and accompanied us on the test drive. His professionalism, friendliness, and knowledge of the car were spectacular. We had several questions regarding the car in the weeks following the drive, and Isaiah was available via phone calls and emails to answer them all. The answers he did not know, he was quick to find out. His follow through was persistent, yet never pushy. He was beyond a pleasure to work with. We are currently leasing ...
I had a great experience with Umansky and specifically Isaiah! He was very accommodating, patient and personable. Isaiah really listened to what I was looking for and provided options that he felt best suited me. He was able to pick up on small details that I’d casually mention, which ended up making my experience far above others. I’d continue to recommend Umansky and Isaiah to anyone interested in not only a car, but being treated with respect and class.
I highly recommend UMANSKY Mercedes North for excellent service from the moment I walked in the door to the time I picked up my car! The staff is courteous, friendly and prompt. A very good place to get your auto serviced and check out the inventory.
Very nice people with excellent customer service! They helped me find the perfect dream luxury car! My new car is beautiful with many amazing features as well as safety features! Totally recommend, best dealer in Milwaukee!
Todd was very responsive in an ermgency situation and squeezed me in to get the work done immediately. And the car was washed and Vaccumed
Great Customer Service, great place to purchase a vehicle. Jim is an amazing Sales Representative. I’ve purchased three vehicles so far from this place, I am a very satisfied customer.
Everything about car buying was easy, relaxing and excellent! This was probably the easiest experience we’ve ever had. Everyone is friendly and they know their stuff! Thank you! We love our car!!!!
On a whim we went car shopping... as my car was a bit tired but I did love it. We started across the street (no name of the dealership) and then my boyfriend suggested Mercedes as he loves his!! We met Austin, he was personable and not "pushy" as I often find car sales people to be, just wanting to close the deal. He suggested I take one for a drive, and low and behold, I was hooked! He got all the paperwork ready so I didn't waste a lot of time the next day when I ...
Everyone from sales to finance to concierge were outstanding. Their patience, understanding and knowledge made the ease of buying my new car pain free. Thanks!
We spent lots of time , and texts with sales person & sales manager to complete the sales process ! We got everything that we wanted with the SUV !
Jason worked with us to understand our needs when it came to looking for a new car! We are very happy with the total process from the test drive, to the paper work, to the follow-up!
For the past 20 years, I have had the pleasure of doing business with this dealership. I have always received outstanding service from every department, Mercedes sales, Mercedes service, and the business office.
After leaving another Benz dealership disheartened, I decided to make a trip to Mercedes in Milwaukee. I have never been treated better in ANY service related endeavor. This dealership is the best in the world. Aleksey and Stewart treated me like a human and not a number. They worked a deal that was incredible. They went through a ton of hoops because of my situation. I will never go to another dealer again in my life! I am happy with the car and the payment and I am excited by the budding relationship. This is a lifetime relationship. The payment ...
I had a great experience at Umansky dealership in Milwaukee! The staff is friendly and work diligently to get you on your way. I did not wait long to complete the process of purchasing a new vehicle 🚘. They should be a model for other dealerships.
Great team to work with and no hassle. Picked me up at the airport and car was ready. Price was over 2500 cheaper than my local minneapolis dealership.
I have purchased eight Mercedes Benz cars since 2010. The last three have been from Dierk Schulz at Mercedes of Milwaukee North. Each one was uniquely configured and included European delivery. Dierk's knowledge of the cars, and the details of what options are available and how to configure the vehicle for maximum appeal is remarkable. His recommendations from colors, to wheels, interior accessories, and maintenance programs is unmatched by any other Mercedes dealer I have dealt with. The most recent vehicle, just delivered this week in Sindelfingen Germany is an E63s wagon. Wow, what a machine. It combines elegance, ...
My experience at Umansky was great! Eliud Mendez was an excellent salesman. He was very knowledgeable/welcoming and made me feel comfortable throughout the entire process. Chris in finance aided in this experience by expediting my financing which made my purchase as a whole effortless. I love my BMW and would definitely recommend you purchase your next vehicle from them. Hats off Umansky...
From the moment I walked in until dellivery of my vehicle I was treated like the most important customer they had. Friendly, knowledgable and personal are a few of the great characteristics the team at Umansky Motors has. Highly recommend!!
My experience with Eliud Mendez was Great! This is a wonderful place to buy a car,after 40 years of buying cars it was a joy to meet a sales person I liked. Umansky Motors was all around nice place to purchase a car. I think polite,concerned that all my questions were answered, would be the best way to say it.
Had a very good experience at umansky. Very professional atmosphere. Even when I was having troubles finding a ride to pick up my vehicle they sent a shuttle to pick me up! Thanks again, Eliud!
Just leased a new '18 E 400 Cabriolet. Dealt with Dierk in sales and Chris in financing. Product knowledge was exemplary and negotiating was open and clear. I feel that I got a very fair deal on a pretty special car. Once we agreed on terms, I was able to close all the paperwork in less than half an hour, with no surprise fees or pressure to buy add on services. Really, an exceptionally nice experience. All the staff we uniformly nice, and, were willing to spend as much time as needed to answer questions. I feel that this dealership is worth ...
Our salesman Ben went above and beyond to get us the best price for my trade as well as a great price on our "new to us" car. It was a very quick process to get papers done and get us on our way. When I told Ben my wife might have problems finding the dealership, he offered to come by our house and guide her in. That was truly appreciated. I will definitely be looking at their website when I'm in the market again!! 5 stars!!
Michael Bekenshtyne was not only affable but quite knowledgeable about the Tiguan in which we were interested. The 2018 Tiguan is a roomy, flexible, comfortable vehicle. I can easily recommend both Mike and the car.
Everyone was courteous and friendly. All our questions were answered. And they made every attempt to get us in the car that was right for us and in our price range.
If you want the best combination of automotive knowledge and purchase simplicity, then visit this dealer and work with Dierk Schulz. The Benz we bought (GLE 350) is sublime and the whole process was precise and professional. Couldn’t. Be. Happier.
Our sales consultant Mike Bekenshteyn got back to us quickly with the answers we requested. He was very friendly and even came in during his vacation when we came in to finalize the purchase.
Mike is the guy. Straight forward and to the point. No games and no surprises. Have leased two different cars with him and am very satisfied.
Our 3rd Mercedes, another E-Class. Thank You Mr. Mendez for finding us the car with all the options we wanted, and even more. It's the people there that matter. You deal with the front of the house once, and the Service Department for many years after. Both have been great to us since 2005.
Eliud Mendez is a genuine salesman. He's polite, there was no pressure. It was a delight, as we found the perfect vehicle for me.
Mike Bekenshteyn was wonderful. I am a salesman and he meets a very high professional standard. Fast, efficient met our needs in a minute. Were shopping all over town and found the best. Great coffee too. Classy dealership. Full service with experienced staff.
I've now bought 2 cars from Aleksey, and both times it was a quick and painless process coupled with outstanding customer service. Aleksey worked with me to make sure I got a deal I was happy with. He was very transparent about every part of the deal and didn't play any of the typical dealer games. It was refreshing. I will, without a doubt, continue purchasing vehicles from Aleksey and Umansky for years to come.
From start to finish, my experience at Umansky, because of Ben McCulley, was outstanding! From his personal service, to his professional approach at helping me make a purchase, Ben brought his A+ game. I had the opportunity to make my purchase at several other dealers, but because of Ben, I spent my money at Umansky. I would highly recommend Ben when you're looking for your next vehicle!
From the time they picked me up from the lake express to the time I drove off the lot was a great experience. We had a few stumbles along the way waiting for license plate, but they were very accommodating to find out what the holdup was. Eliud was great and I would buy from them again.. even though I live in Michigan..
Eliud Mendez was amazing from start to finish during my vehicle purchase. He went far past my expectations and I could not be happier with my experience. I highly recommend Eliud and very happy I got to meet him during my vehicle search.
Eliud helped to find the best deal for my budget, he showed me multiple options explain them all to the most little detail and during the process he let me updated , an outstanding customer oriented
We were looking for a reliable winter car that also had the style and comfort features that we are used to. Eliud was the perfect salesperson for us. He was not pushy in any way and gave us a ton of useful information on the SUV that we purchased. We will definitely be back for our next new car.
I recently purchased a Mercedes Wagon. Dierk kept me in the loop on the lead time, when my car would be manufactured and shipped and went as far as providing me with the ship name so we could track it. We were miraculously in and out in under an hour too!
Very good experience with this dealership overall. This is our second Mercedes purchased with the help of Dierk Schulz. He is the epitome of a courteous and respectful salesman. I dislike the pushiness and games I have experienced at other dealerships.Recommend.
Our sales person Dierk Schulz was fantastic. A true professional in every sense of the word. Great communication and follow up through the entire process. Looking forward to working with him again when our car comes off lease in three years!!!
I got an amazing deal and they really worked with me financially to get the car I wanted. Mike was the nicest person to help me out with purchasing a new car. He was incredibly polite and entertaining. He told us stories while we waited and it really made the time pass quickly. He also made sure everything was exactly what I wanted and took the time to really explain everything and all the features within my car. He was absolutely amazing. And to my surprise when everything was said and done he gave me some Ukrainian chocolate. Couldn't ...
Mike was very helpful in sorting out the issues with the Passat or the Jetta...I appreciated his deep knowledge of both cars and his help leading us to the correct car
Jameel took great care of us and had our purchase of a pre-owned Edge ready and waiting for us! Great, efficient car buying experience!
The car we purchased from Umansky was our second Mercedes Benz. The first one we purchased locally here in Rockford. When we found ourselves looking for a second Benz, we found a 2014 Certified Pre-Owned E350. The price looked good, so I decided to call. I was fortunate enough to be put in contact with Eliud Mendez. Eliud answered all of our questions and respected my request not inundate us with one phone call after another after another. We made the two hour drive on a Saturday and drove home that evening in our new to us 2014 E350. The entire process ...
Stopping in at Umansky's was a great choice. Our sales consultant, Mike, was very knowledgeable about the two vehicles that we wanted to try, the Tiguan and Alltrack. Once we decided the Alltrack was for us, our vehicle trade in was handled expediently and without any hassle. The process for financing, if needed, is transparent and easy to understand here. Easily one of my best car buying experiences.
Dierk and team were great to work with. No pressure, honest feedback and great price. The service after the sale has been second to none. Will definitely go to Dierk and Umansky for future vehicle purchases.
It was a pleasure working with Mike Bekenshteyn and his team. The purchase and financing was made very simple. Mike Bekenshteyn and his team are the best!
Excellent experience As usual, Eliud provided great service to me and helped me select a new Mercedes SL450. He knew the type of car I was looking for and tailored the options that met my needs. This is the third Mercedes I obtained through Eliud. Sven was also very attentive and a pleasure to deal with, making me very comfortable with my selection & price. Kyle very proficiently processed the finance portion. Hunter was a genius in describing the car features before I drove off with my new car. Everyone was a real pro at their job and makes a ...
Dierk at Umansky Motor Cars arranged a fabulous European experience for myself and boys. Great educational tour of the Mercedes Benz Plant and nothing like testing out the autobahn. I have been buying cars from them since 1999 and they have never disappointed me. Their quality and service is unmatched. Buy a car today and enjoy the experience of a life time!!!! Thank you Dierk!
This dealership was completely amazing to me. They helped me find a car that was more than I expected with a great rate. Thank you!
This was the BEST CAR BUYING EXPERIENCE we've ever experienced, and we've purchased a lot of vehicles. Dierk Schulz, was very knowledgeable about the beautiful car we purchased, and believe it or not we had been to several dealerships and my husband knew more about the car than the salesperson. So, we drove 13 hours to Wisconsin and purchased the car of our dreams. And if we had too, we'll do it again.
Everyone I dealt with at Umansky was incredibly helpful, patient, and knowledgeable. I love the car I ended up with and felt like it was a great deal, too.
Devin Hackney is the most helpful Sales Consultant. He knows the product and patiently answers all the questions. Always smiles and wants to be helpful
I went to Umansky to look at an Infiniti FX35. Eliud helped me out from the moment I inquired, and was amazing! I highly recommend.
Eliud Mendez went above and beyond and got me a great deal! He took the time to listen to all of my needs and requirements and made it happen for me! Love the car!!!
It was a pleasure to work with both Mike and Kyle when looking to lease a new VW Tiguan. Mike was very thorough in explaining all the features of the car and made the whole process effortless. He makes a great coffee too! I was extremely satisfied from A-Z with this experience. Thank you guys! I am loving my new VW!
Mr. Mendez aims to please. None of my questions are too silly nor too many. When I laugh, he laughs. I'm happy. Thank-you.
Mike Bekenshteyn was a wonderful sales consultant who took great care in explaining all of the features of the car my wife and I were interested. He provided us with the right information in order to make a great decision. Kyle was also wonderful to work with and made the process easy.
John Jordan helped me every step of the way in getting my first real car purchased. Now I'm the proud owner of a 2014 Volkswagen Jetta. Him and his team always made sure I was comfortable and prepared for what was so come next. I would definitely recommend John for anyone planning to purchase a car in the future.
John and everyone at Umansky Motor Cars made buying a new Jetta for my son a quick and easy process. Very happy with whole experience!
Terrific experience , great price and outstanding and professional customer service from Devin Hackney and Chris Palmisano. I will definitely return to the dealership when I'm ready for another vehicle and would recommend Umansky to others.
John Jordan never failed to greet me with a smile, firm handshake, and a hello. Although the first 2 visits have been unsuccessful due to credit issues he never stopped looking for solutions to get me in a working vehicle. Thanks to John Jordan and his team I am now a proud owner of a 2017 Volkswagen Jetta. I would recommend to anyone wishing to purchase a new or used vehicle.
I've know Eliud for many years. I like his honest, no pressure, and "always wanting to find the right car for you" customer service. He helps out with any issue in the buying process. Highly recommend Eliud when shopping for a vehicle.
Everyone we interacted with was so kind and helpful. Usually for me I get very anxious buying a car. The experience at umansky was completely the opposite. I couldn't have been more relaxed. I will recommend Umansky to everyone.
I was very happy with the customer service at Umansky. Mike was very informative and helpful. The overall experience was great and I felt confident that I was purchasing the right car.
Steve worked well with us to find the car that matched what we were looking for and at a consumer friendly price. He found the right car for me that with the price and the options was a better match than the one I first looked at.
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